Evidence Archive
Documentation of consumer experience with the Junsun V1 Pro C Android head unit and issues raised with the seller.
Reference Product: Junsun V1 Pro C (2GB+64GB) – model involved in this case
Video Documentation
Recorded startup behavior tests conducted on 12 December 2025, demonstrating boot time concerns under different configuration settings. Additional videos will be added.
Startup Time – Standby Every Time
Full cold-boot procedure with device set to enter standby mode after each shutdown. Records interval from ignition to fully usable home screen.
Startup Time – Never Standby
Boot sequence with restart options configured to "Never Standby." Demonstrates device behavior when bypassing standby entirely.
Cold Start After 7 Days
Cold-start test after device remained unused for seven days. Measures boot time from complete power-off to usable interface.
Documentation Note: All three videos were recorded on 12 December 2025 as part of systematic testing to document startup behavior under different configuration settings. These tests form part of the evidence provided to the seller regarding usability concerns.
Written Documentation
Boot Time Concern
Consumer reported noticeably long time to become usable after cold start, described as impractical for daily vehicle use.
Consumer Observation: Extended startup period
Impact: Daily usability concern
CarPlay Reliability
Wireless CarPlay functionality reported as inconsistent, with connection stability concerns raised as a core feature issue.
Reported Behaviour: Inconsistent connectivity
Consumer Assessment: Reliability concern
Android Auto Reliability
Wireless Android Auto reported as unreliable, with inconsistent behaviour affecting navigation and communication functions.
Reported Behaviour: Unreliable connection
Consumer Assessment: Core feature concern
Overall Performance
System responsiveness concerns raised, particularly immediately after startup, affecting overall usability in daily vehicle operation.
Consumer Observation: Responsiveness concern
Context: Daily usability impact
Software/Hardware Question
Unit uses MediaTek MT8163 CPU. Publicly available technical documentation raises reasonable questions about certified Android 12/13 feasibility on this hardware.
CPU: MediaTek MT8163
Assessment: Technical inconsistency noted
Communication with Seller
Consumer provided extensive explanations, shared images, screenshots, and videos numerous times, attempted resolution. Outcome not satisfactory from consumer perspective.
Consumer Effort: Extensive documentation provided numerous times
Outcome: Not resolved to satisfaction
Documentation Summary
The documented evidence shows multiple usability concerns with the Junsun V1 Pro C that were raised with the seller: startup behaviour, wireless connectivity reliability, system responsiveness, and technical inconsistencies.
When considered together, these issues affected the consumer's overall satisfaction with the product for its intended daily vehicle use.
The consumer attempted resolution by providing extensive documentation including images, screenshots, and videos numerous times. Despite these efforts, the outcome was not satisfactory from the consumer's perspective, raising questions about the practical application of the seller's stated EU consumer protection commitment.